Managed IT services are quickly becoming a necessity in the fast-paced technical business world we live in. Where once business owners were able to focus on the heart of their trade, now businesses must rely much more on the technical side of things to boost, grow, and organize nearly all aspects of their businesses. Managed service providers are third-party companies that can step in and remotely manage IT infrastructure and end-user systems for their customers.
The benefits of managed IT services providers (MSPs) are many. From saving time, money, and headaches, to 24/7 monitoring, maintenance, and customized solutions, managed services are every business’s dream. These 13 benefits of managed service providers are some of the reasons that thousands of companies contract managed services every year.
1. It’s Cost Effective
One of the top benefits of managed IT services is the cost-effectiveness. A traditional in-house team of IT professionals costs a lot to maintain because of the salaries, benefits, and training costs.
MSPs typically use a subscription-based model with a set monthly fee that covers a wide range of IT services. This simplifies budget planning and reduces the amount of hardware and software needed on-site for significant cost savings.
2. Integrated Communication
Some business owners like the feel of an in-house IT department because of the community aspect. Having quick communication and tech issue resolution is also a big selling point. However, businesses that do not have an internal IT team or businesses that have an in-house IT department but wish to add a managed service provider have options for communication with the MSP that feels more like an internal IT team.
Collaboration platforms such as Thread facilitate integration with the communication software your business already uses. This allows the MSP to communicate quickly and efficiently within your company’s framework and makes it feel more like an internal IT department.
3. Highly Skilled Support Services
A managed service provider offers a highly skilled and focused IT team. From understanding the latest in cloud computing and other cloud technology to security risks and the latest software solutions, the expertise housed in a managed IT services team is great.
The level of aptness in managed services can be difficult to find and maintain for businesses wanting a small in-house team. Using the knowledge and experience of an MSP helps your business keep its competitive edge.
4. 24/7 IT Services
Another one of the greatest benefits of managed IT services is the 24/7 monitoring and support. Technical difficulties may still arise after the business closes its doors at 5 pm. Managed services providers meet this challenge head-on by offering round-the-clock monitoring services. This feature minimizes downtime and keeps business operations running as smoothly as possible.
5. Updating Data Security Regulations & Data Protection
Because cybersecurity threats are at an all-time high, being at the forefront of cybersecurity research and technological advancements is highly advisable to avoid becoming prey to the next hack or scheme. Cybersecurity statistics show that 94% of organizations have reported email security incidents. This extremely high threat calls for the utmost of care when dealing with online information.
An MSP has a dedicated team that focuses on managing new technology and the network infrastructure to protect businesses from future cyber attacks. Protecting company data from being stolen or tampered with is a massive benefit managed IT services offer. Whether updating your data security regulations or creating a robust data protection plan, this is one of the greatest benefits of managed services.
6. Disaster Recovery Services
Cyber attacks, hardware failures, and even natural disasters happen without warning. Many businesses rely on managed support services to reduce network downtime and ensure business continuity. MSPs incorporate robust disaster recovery services to quickly restore data in the event of an emergency.
7. Proactive Monitoring and Maintenance
Instead of waiting until a computer crashes due to outdated software, MSPs are proactive in their approach to IT infrastructure. Software updates, system optimization, and performance tuning work to prevent issues that negatively affect businesses. The managed service provider’s proactive monitoring can lower operating costs and maximize uptime.
8. Management of Hardware and Software Vendors
A lot of time is spent communicating with hardware and software vendors. A managed service provider is there to navigate the sometimes complex relationship between the business owner and the service provider. The managed IT services representative handles the account on your behalf, ensuring the business owner receives the most applicable products and services. This process may include:
- Negotiating contracts
- Managing service agreements
- Ensuring technology components work together seamlessly
9. Focus on Core Business Functions
Hiring a managed IT service provider gives your organization more time to focus on core business functions and strategic initiatives. Freeing up time is one of the invaluable business benefits of working with managed IT services.
The technical issues that come with running a business in the 21st century can take so much time, effort, and brain power to resolve. The managed services model frees organizations to dedicate time and effort to growth and innovation.
10. Strategic IT Planning
A managed services provider is a valuable partner business entrusted with planning and strategizing for the future. Because working with an MSP is typically an ongoing relationship, many businesses collaborate to develop complete systems for future IT growth and development within the needs and goals of the business. This planning can include:
- Technology assessments
- Upgrade recommendations
- Cloud computing
- Identifying opportunities for leveraging new technologies for improved business operations
11. In-House IT Staff Are Freed Up to Innovate
Some businesses hire MSPs but also continue to have an internal team of IT professionals. The in-house IT department usually spends quite a bit of time on the nuts and bolts of day-to-day tasks. When a managed services provider takes over the day-to-day IT operations of the business, the IT team can focus on innovative ideas to keep the company at the top of its industry.
12. Scalability
Managed services are a great way to scale as a business grows and shifts. If your business requires more support during a busy season, simply increase your MSP support plan for that period. Conversely, if infrastructure costs rise and less support is needed, simply scale down for a time to reduce operating expenses.
13. Centralized Managed Services
Centralized managed services are a smart move from a cost perspective, but they also provide all employees with the same technology experience. Because many employees work from home, managed services allow each employee to log in and experience the same speed and security as on-site workers.
Make the Most of the Global Managed Services Market
The global managed services market is booming. There are major benefits to implementing this cutting-edge technology and expertise in an organization, including the following:
- Remain competitive
- Constant access to support and remote monitoring
- Valuable internal resources
- Protected client data
- Support expertise including areas such as network infrastructure and cloud computing
Partnering with an MSP offers a range of benefits and advantages that can improve how your business utilizes technology. From scalability to disaster recovery solutions, MSPs provide comprehensive solutions for a robust and reliable IT infrastructure.
When choosing to work with an MSP, businesses receive a superb ally to help them navigate the ever-changing technological environment. This allows organizations to focus on moving their business forward.
