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Best VoIP Providers: Outlined VoIP Features and the Top-Providers Short Review

Traditional telephony is gradually replaced by cloud communication services such as VoIP (voice over IP).

Best VoIP Providers: Outlined VoIP Features and the Top-Providers Short Review

What are the advantages of VoIP phone service over the residential wired telephone? Let’s find out!

What is VoIP Service?

IP telephony is a reliable technology for transmitting a voice signal over wireless Internet channels. Communication through the web does not require telephone lines (unlike analog solutions).

There is also no need to buy equipment for a PBX. You can make calls via almost any communication device (SIP phone, product with VoIP gateway, personal computer, laptop, cell, tablet, etc.).

At the same time, the subscriber can make and receive calls anywhere; the main conditions are an Internet connection and a modern device (e.g. mobile gadget with Internet capability).

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The main advantage of IP-PBX over alternative communication options is the cost of calls. Signal transmission via the Internet is on average 70% cheaper than wire and 90% compared to satellite communication.

Therefore, the best VoIP providers can offer subscribers significantly better rates than traditional telephony service providers.

Besides, hosted virtual PBX based on IP telephony supports some useful features that are not available with a residential telephone.

VoIP Phone System Advantages

Such a service can be used

  • For small business development.
  • For household use.
  • For expanding features of your cell phone.
  • For hotels from different countries’ communication.
  • For international calls (to get in touch with family members at home or business negotiations to meet the sales plan, etc.

Pay attention that functions of IP telephony are primarily intended for businesses problems solving (sales increasing, enhancement of working efficiency with a client on the phone, and reducing the cost of communication services). The system offers

  • Multichannel numbers for simultaneous processing of calls.
  • IVR voice menu – a voice messaging platform that allows customers to receive the necessary information and independently connect with the desired department or manager.
  • Callback – a button for ordering a callback on the website, so the manager from the office can call back the interested client.
  • Call recording. It’s about a function that allows you to save and listen to a telephone conversation to rate the quality of customer service;
  • Call details getting. This refers to statistical information review, including a list of numbers, call date and time, duration, and price per call;
  • Voicemail recording. The software includes a service that automatically handles calls in off-hours, allowing customers to leave a voice message.
  • Conference calls making. It is referred to as the ability to hold business meetings with several participants regardless of their location (it’s useful to deal with business partners).

Popular VoIP Protocols

The main task of SIP RFC 3261 and 2327 is not to control all the communication completely, but only to check the connection.

SIP monitors the connection and disconnection of subscribers. The protocol has a high connection speed, simple form, and transmits a small amount of service information. The H.323 includes a large number of other protocols in its base, but in comparison with SIP protocols, it has a strict list of specifications, which ensures good compatibility of devices that interconnect.

MGCP is a protocol for controlling media gateways. It converts traffic between standard telephone lines and the IP network.

Best VoIP Providers: TOP 4

If you want to make the right choice, check out the small reviews of the most high-rated enterprises and services for virtual telephony.

Freezvon

If you need flexibility for your business and a complete list of features, VoIP provider Freezvon offers an excellent service with a wide range of options.

It is regarded as the most decent one because in addition to all the above-mentioned features it offers to purchase toll-free numbers, cheap calls via SIP program for smartphones, background music, etc. The pricing is clear and stated on the company’s website, so you can always find it online.

Freezvon is regarded as the best VoIP provider in its respective field. It has the most profitable financial conditions and a wide range of services.

Due to the signal encryption and its conformity establishment to the transmitted information, the client gets the possibility to make secure calls. The company has improved its security system in 2020. All the client passwords were updated to more secure ones.

It implemented some additional security methods that the provider’s customers can connect: restriction on IP addresses, restriction on the direction of outgoing communication, and a limit on the funds per day.

All these features are connected upon the request of the client, depending on which method of protection is more convenient for him/her.

Anveo

This provider’s service offering is fully functional and can be adapted to your business needs. Whether you need a full-featured solution or a budget option, you can customize the service that suits your needs.

Anveo also provides special services to support your local solution. It offers low rates for international calls, a capacious voicemail box, and integration with SalesForce (and other CRMs).

OnSIP

It’s easy to add, remove, or set up accounts. The company is renowned for its reliability. The customer service team has a 98% satisfaction rating, so if you need support in setting up your services and using the service, OnSIP is a great choice.

Moreover, the provider has $18.95 unlimited calling, so you don’t have to worry about top-ups or unexpected charges. It provides services to such well-known brands, as Cloudera, Ars Technica, and Mozilla.

VoIP.ms

The cost of this service varies depending on your geography. The service works in a credit system, so instead of a monthly fee, you start with a set of credits. After spending them, you need to deposit an account to continue using the service.

Customer reviews highlight the quality of service and comprehensive information available on the website.

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