When business leaders think about employee surveys, they only consider surveys that help companies better understand employee engagement and satisfaction.
6 Types of Employee Surveys You Should Be Using Right Now
However, employee surveys can show you more than this. An employee survey enables you to get a better understanding of every aspect of your employees’ lifecycle.
Whether you’re running a small business or a multi-national organization, you should consider conducting employee surveys. When done right, your company could reap a lot of benefits from these types of surveys.
Remember to keep the survey questions short and simple. According to statistics, 80% of employees complete surveys that take seven minutes or below.
Fortunately, there are different types of employee surveys to choose from. After collecting your workers’ feedback, there are multiple applications and software tools to help you turn the feedback into actionable insight.
Below are six different types of employee survey every business leader should know about:
1. Satisfaction Surveys
An employee satisfaction survey will help you measure exactly how satisfied your workers are with the workplace environment, supervisors or managers, their jobs, and the organization as a whole.
This is the most commonly conducted employee survey by employers and HR departments. When doing a satisfaction survey, you can include questions such as:
- How satisfied are you with your job?
- Do you feel like your manager or supervisor value your feedback?
- Do you think that your KPIs and roles at work are well defined in relation to the company objectives?
- Does the company offer you enough opportunities for personal growth and career development?
- Do you feel that work and tasks are fairly distributed among the team members?
The employee satisfaction survey aims to measure working conditions, job satisfaction, teamwork, and supervision. It also offers you a unique opportunity to better understand your employee’s views about your company.
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A satisfaction survey is the first step towards improving your work environment and motivating your team.
Ensure you use this type of survey to measure primary factors responsible for the workplace environment’s contentment and satisfaction. These are the factors that impact employee retention and are often easier to adjust and correct.
2. Employee Engagement Survey
This type of survey is quite different from the satisfaction survey. It measures employee enthusiasm and their willingness to take initiative.
The survey can also measure employees’ motivation and connection with the organization. Below are essential questions you can ask in an employee engagement survey:
- Do you feel like a valuable part of the company?
- Does leadership give you the independence to do your work?
- Do you have access to development and learning tools at work?
- Do you see yourself working in the company long-term?
- Do you feel recognized by your leaders and other team members?
When done right, these types of surveys can help you take advantage of your employee’s talents and skills.
They encourage innovation and improved performance from employees. An engaged employee will put in additional effort to get the job done on time.
3. Employee Culture Surveys
Your company culture is the foundation of your business decisions, policies, and goals. An organization’s culture plays an essential role in determining employee behavior.
Culture surveys help you discover how employees perceive their position within the company.
Culture surveys also help you discover how employees view themselves in relation to the company- their accountability and ownership level. Employee survey questions may include:
- Does the organization encourage a healthy work-life balance?
- Do you feel like your opinion matters?
- Do you feel like you can trust the people in authority?
- How is the environment at the company like?
- Do you feel like the company values and respects your work?
When the company is going through any significant culture changes or reorganization, it’s essential to conduct this type of survey.
Mergers, company restructuring, and acquisitions are substantial changes, which could leave employees feeling disoriented.
4. Employee Onboarding Surveys
These are surveys designed to help you understand how new employees feel about your company. It is one of the best ways to check in with the new hires.
This survey could give you essential information about their first impression of your company. Questions to ask when conducting employee onboarding survey may include:
- Do you feel welcomed and embraced at the company?
- Did you receive thorough orientation when you first arrived?
- Are there any steps you think we should take to improve the onboarding process?
- Did you get the correct information about our company during the recruitment process?
- How can we improve the hiring process?
These questions can help you understand the new employees’ experience with your company.
The insight you collect from the survey can help you improve the onboarding process. One of the best ways to do this is by hiring a PEO company.
PEO companies can help you handle essential HR responsibilities such as onboarding and other admin tasks. This could give your recruits a better onboarding experience.
5. Employee Performance Appraisal Surveys
This is the best way for business leaders to evaluate employee performance. It can be a great way to communicate with employees to improve their performance through constructive criticism.
Below are some of the questions you can ask:
- How do you rate the quality of your work?
- How well do you meet deadlines?
- What are your leadership abilities?
- Have you met your targets for the year?
- How well do you manage and prioritize your work?
These surveys should be for both employees and their leaders. They will motivate everyone in the company. They also help employees see where they are wrong and how they can correct themselves.
6. Employee Exit Survey
No matter how well you run your company, employees will still leave. Losing valuable team members can be quite difficult.
However, an exit survey could help you learn more about their experience and perspective about your organization. Ask the below questions:
- What encouraged you to apply for jobs elsewhere?
- What did you like or hate about your job here?
- Which areas do you think we should improve on?
- Do you think the administration recognized your contributions to the company?
All companies have trends and patterns that prompt employees to leave. Identifying these patterns could be the key to employee retention.
Actionable insight collected from exit surveys could help you reduce employee turnover and improve your retention strategies.
Start Conducting Employee Surveys Today
Employee surveys are a great way to understand your employees’ perspectives and experiences.
You can use the above types of employee surveys to collect valuable information about your company culture and employee experience. Start conducting employees’ surveys today and improve your workplace environment.
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