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What Does Managed IT Services Include?

Are you a small business owner? Or do you work as an IT Professional?

If you answered yes to either of those questions, then you need some help with your IT. It’s one of the most expensive areas to work in if you don’t have the right skills or knowledge.

You could go into debt if you don’t know how to stretch a buck. That’s why you should hire managed IT services.

So, what exactly are managed IT services? What do managed IT services include? Keep reading below to find out!

24/7 Support and Maintenance

Managed IT Services usually include some kind of Support and Maintenance agreement. The Managed IT Service Provider will agree to provide a certain level of support to the customer, often for a set fee.

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This can include help desk support, on-site support, remote support, or a combination of these. The Service Level Agreement will specify the response time and resolution time for support requests.

Maintenance can include things like patch management, firmware updates, anti-virus protection, and backups.

Proactive IT Management and Monitoring

There are many benefits to managed IT services, but proactive IT management and monitoring are one of the most important. With managed IT services, you can have peace of mind knowing that your IT infrastructure is being monitored 24/7/365.

This means that any potential issues will be identified and resolved quickly before they have a chance to cause downtime or data loss. Managed IT services can also help you save money by preventing problems before they occur, and by ensuring that your IT infrastructure is always operating at peak efficiency.

Hardware and Software Upgrades. What Does Managed IT Services Include?

Managed IT Services can include anything from full-service support to a la carte services like Hardware and Software Upgrades. Upgrading your devices and software can be a big undertaking, and often requires specialized expertise.

Managed IT Services Providers can help you with planning and executing these types of projects, ensuring that they’re done correctly and on-time.

IT Security and Disaster Recovery

Managed IT Services can help keep your company’s IT Security and Disaster Recovery up to date and reliable. By outsourcing these services, you can free up your in-house IT staff to focus on more strategic tasks.

Services can include, but are not limited to, security monitoring and threat detection, patch management, backup and disaster recovery planning and implementation, and more.

Flexible and Customizable IT Solutions

There are many benefits to managed IT services, but one of the biggest is that it allows for flexible and customizable IT solutions. This is because when you outsource your IT needs, you can work with a team that understands your specific goals and can tailor a solution that fits your budget and timeline.

Managed IT services can take many different forms, but they all aim to help businesses with their IT needs in some way.  If you need a service provider for your business, check out Kinetic Technology.

Grow Your Business With IT Service Providers

What Does Managed IT Services Include? Managed IT services can take many different forms, but they all aim to help businesses with their IT needs in some way.

The most common services include help desk support, network monitoring and management, and data backup and recovery.

Looking for more information like this? Feel free to explore the rest of our blog now.

 

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