Technology has radically changed the way we do business and that applies to major corporations, all the way down to the local mom and pop stores. But regardless of where your business stands, if you are not embracing these changes then you will soon be left behind.
5 Benefits of Having a Mobile App for Your Business
It is imperative that business owners adapt to the changing times and cater to the way their customers choose to do business because if they don’t bend, they will soon break.
Merchant seller’s accounts are now not only online but mobile as well, so customers can do everything from the bank on their mobile device to make a wager on their favorite football team.
Stay in tune with real-life predictions whether it be from your favorite sports handicapper or a noted stock market analyst. It’s all there in the palm of your hand so be sure to make your products or services just as handy for your customers.
Without further ado, let’s discuss the five benefits of having a mobile app for your business.
1. Facilitates E-Commerce
Most businesses have an online presence and many of them allow their customers to purchase through their website. But in order to truly make purchasing effortless, it must be mobile-friendly and offer your customers the ability to buy a product or service on their portable device.
Business owners not entirely tech-savvy may assume that because they hired someone to create a website and a platform to purchase, it will automatically adapt to a mobile device. Such is not the case so make certain that your site is mobile friendly and allows purchases from those who are on the go and don’t have time to waste.
2. Create Interest
Mobile apps allow business owners the opportunity to reach out to their customer base through push notifications. Running a big sale just in time for Christmas?
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Make sure your customers know it through your mobile app by alerting them to the amazing deals they can take advantage of just by purchasing through the mobile app. This is a proactive method of reaching out to those who have installed your app and rewarding them for doing so!
3. Connect & Engage
Reach out and touch your customers with pro tips, hacks, or just plain good advice when discussing something germane to your industry.
If you own a greenhouse or garden center, allow your app to give your subscribers a head’s up about the best potting soil to use when planting gardens in the springtime. This can turn into a passive sale because it will remind them that planting season is on the horizon and prompt them to make a purchase from the expert – you!
4. Find Out What Your Customers Want
Everyone loves to share their opinions so why not have your app ask for them? This will allow the business owner to gain perspective on its customer base and stock those products that are most popular and more likely to sell.
Your mobile app can notify the subscriber that their opinions are valued and there could be a bonus in the form of a store coupon or free entry into a store raffle. You’ve got to give to get so make your app the emissary between you and your customers.
5. Social Media Buzz
If your app connects directly to one or all of your social media platforms then all the better. In-app services such as seamless logging into your brand’s Twitter, Instagram, or Facebook accounts will encourage your subscribers to interact with your business and become part of the online presence you are trying to cultivate.
Understand that during this global pandemic, customers are not as comfortable visiting brick-and-mortar stores. Therefore, an online presence to interact is even more important than ever because even in a post-Covid world, shopping habits have changed for good which means engaging your customer base online is even more critical than before.
Perhaps you can even run a loyalty program through your app that will track each customer’s number of purchases and the accompanying dollar amount. Your app can keep a running display of how far to the next incentive and keep your customers coming back for more!
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