Customer Acquisition & Retention Archive

Why a Customer Success Journey Map Matters

All businesses need a constant assessment of customer success as a guide to their daily operations.

3 Steps to Get Instant Traffic to a Startup Website

Metaphorically, today’s business landscape is ideal for small and micro business owners, as they can reach

Why You Need Effective Customer Relationship Management for Your Online Business

Most online businesses are focused around selling a product rather than providing a service. Because customers

5 Essential KPIs You Need to Track to Boost Marketing Performance

Marketing is a science and an art at the same time. It takes a team of

3 Best Tools SMB’s Need for Better Customer Engagement

Did you know, there are over 215 marketing automation solutions on the market? Needless to say,

6 Easy Ways to Boost Your Online Store’s Conversion Rates

Converting site visitors into paying customers is the goal of every online shop owner. But it

How to Utilize Email Marketing to Win Back Lost Customers

Market researchers have proven that it is much more lucrative in the long run to retain

Why You Should Offer Self Service Customer Options

Customers that come your way are probably going to have a good experience with you if

5 Tips for Startups to Better Understand the Customers

The emphasis of every company, every corporation is to provide the highest degree of customer satisfaction

5 Things to Know About Net Promoter Score

You know what has become a corporate metric? Net Promoter Scores. This is all about using